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Privacy Policy

Welcome to HomeKraft. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you access, browse, or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with HomeKraft, we may collect the following information:

  • Personal details such as your name, email address, phone number, and shipping address

  • Order and transaction details related to your purchases

  • Communication details when you contact us via email or customer support

  • Technical information such as IP address, browser type, and device information (used for website functionality and security)

We collect only the information necessary to process orders and provide our services efficiently.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process, confirm, and deliver your orders

  • To communicate order updates, delivery information, or service-related notifications

  • To respond to your queries, complaints, or return requests

  • To improve our website, products, and customer experience

  • To comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

3. Payment Information

All payments made on HomeKraft are processed through secure third-party payment gateways.
We do not store or have access to your complete payment details such as card numbers or banking credentials.

4. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Sharing of Information

Your information may be shared only with trusted third parties when necessary, such as:

  • Courier and logistics partners for order delivery

  • Payment gateway providers for transaction processing

  • Legal or regulatory authorities if required by law

All such parties are obligated to keep your information confidential.

6. Cookies & Website Tracking

Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. Cookies do not collect personally identifiable information unless you choose to provide it.

You can choose to disable cookies through your browser settings, though some features of the website may not function optimally.

7. User Responsibilities

You are responsible for maintaining the confidentiality of your account details and for providing accurate and up-to-date information while placing orders. HomeKraft is not responsible for issues arising due to incorrect details shared by the customer.

8. Updates to This Policy

HomeKraft reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on the website. We encourage you to review this policy periodically.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

📧 Email: myhomekraft@gmail.com